Refund policy

We want you to be happy with every part that leaves our shop. If something isn't right, here's how returns work.

Return window. You may return eligible items within 14 days of delivery. Items must be unused, uninstalled, and in their original packaging with all hardware, seals, and documentation, together with your order number or proof of purchase.

Check fitment before you order. You are responsible for confirming that a part fits your motorcycle. If you're unsure, contact us with your model, year, and VIN before purchasing — we're happy to confirm compatibility.

Non-returnable items. The following cannot be returned unless defective:

  • Electrical and electronic components (tuners, ECU flash devices, modules, sensors, gauges, audio, and lighting) once opened or installed
  • Any part that has been installed, mounted, or shows signs of fitting — including exhaust systems that have been run (heat discoloration)
  • Special-order and back-ordered items brought in on request
  • Custom, painted, coated, or modified parts
  • Opened oils, fluids, and chemicals
  • Clearance and final-sale items, and gift cards
  • Labor, tuning, dyno, and workshop services once performed

How to start a return. Contact us at [email] or [WhatsApp number] with your order number and photos of the item. We'll issue a return authorization with instructions. Returns sent without authorization may be refused. Return shipping is at your cost unless the item is defective or we shipped the wrong part.

Refunds. Once we receive and inspect the item, approved refunds are issued to your original payment method within 5–10 business days. Cash-on-delivery orders are refunded by bank transfer. A 20% restocking fee applies to change-of-mind returns.

Exchanges. Exchanges are subject to stock availability; special-order exchanges may take longer.

Damaged, defective, or wrong items. Inspect your order on delivery and notify us within 48 hours with photos. We'll cover return shipping and send a replacement or issue a full refund. Products covered by a manufacturer's warranty are handled under that brand's warranty terms — we'll assist you with the claim.